Do you have a complaint?
Are you dissatisfied with Werkse!Then we'd like to know this. For example:
- You think that Werkse! did not treat you nicely.
- You don't get a response to your letter. Or you have to wait too long.
- Werkse! does not keep to an agreement.
- You ask for information, but you don’t get it.
File a complaint
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Step 1Submit
Fill out the formAre you dissatisfied and want to file a complaint? Please fill out the form.
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Step 2Treatment
Someone unrelated to your complaint will handle it. You can call this person for more information.
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Step 3Decision
Werkse! will make a decision about your complaint. You will receive notification within 6 weeks. Werkse! about this.
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Step 4Objection
Are you the candidate of Werkse! Do you disagree with the decision? You can share your complaint with the National Ombudsman.
Objection to a decision of the municipality
Do you disagree with a municipal decision? For example, regarding the amount or termination of your benefits? Then contact your municipal contact person: